Terms and conditions

The electronic ticket or voucher is non-exchangeable, non-refundable and cannot be cancelled. It is personal and non-transferable, and reproduction is prohibited.

During checks at the entrance to the event venue, valid official photo ID may be requested to identify the ticket purchaser (passport, driving licence or identity card).

This coded ticket is only valid for the venue, session, date and time specified above. In all other cases, this ticket will not be valid.

It is recommended that you take your seat at least 15 minutes before the start of the event.

Access to the venue is not guaranteed 5 minutes before the start of the event and does not entitle you to a refund.